Privacy Policy

Protecting your personal information is essential for novaia-officiel.com. We are committed to respecting the confidentiality of your data and using it in accordance with this policy.

We collect information when you place an order, create an account, or subscribe to our newsletter. This information may include: first name, last name, shipping and billing address, email address, phone number, and payment information (credit card, etc.).

The collected information is used to: process and ship your orders, contact you if needed regarding your order, improve your shopping experience on our site, and send you promotional offers if you have consented to receive newsletters.

novaia-officiel.com commits not to sell, exchange, or rent your personal information to third parties without your prior consent, except in the following cases: to process your payments (for example, via a payment provider), to comply with our legal obligations, in case of a merger or sale of the company.

We use encryption technologies to protect your personal information during transmission. All sensitive information, such as credit card numbers, is handled via secure payment services. However, no method of transmission or electronic storage is entirely secure, and while we do our utmost to protect your data, we cannot guarantee absolute security.

Our site uses cookies to improve the user experience, track preferences, and collect browsing information. You can disable cookies in your browser settings, but this may affect certain site functionalities.

In accordance with current legislation, you have the right to access, rectify, delete, or object to the processing of your personal data. If you wish to exercise any of these rights, please contact us at Support@novaia-officiel.com.

We retain your personal data as long as necessary to process your orders and to meet legal obligations.

We reserve the right to modify this privacy policy at any time. All modifications will be published on this page and will take effect immediately upon their publication.